Version 2.0
DATE OF LAST UPDATE: October 28, 2026
Thank you for reviewing these Terms of Use for the website, https://japan-toreca.com/us (the “Platform,” or “JTCC”). JTCC is offered by Japan Trading Card Center Co., Ltd.. (the “Company,” “we,” “us,” or “our”), located at Nihonbashi Otomi Bldg. 2F, 13-7 Nihonbashi Odenmacho, Chuo-ku, Tokyo 1030011.
This Agreement spells out what you can expect from us when you visit our Platform, register and account, or make a purchase; it also explains what we expect from you. The JTCC Privacy Policy explains how the Company collects and protects information about individuals who visit or use our Platform.
IMPORTANT: THESE TERMS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME. DETAILS CAN BE FOUND IN ARTICLE 21.
By accessing or using the Platform, registering an account, purchasing Coins (as defined below), or otherwise engaging with any feature of the Platform, you expressly acknowledge that you agree to be bound by these Terms, which include and are inseparably linked to our Privacy Policy. You further agree that your participation is at your sole option, discretion, and risk. You will have no claims whatsoever against Japan Trading Card Center Co., Ltd.., or any of its partners, or respective directors, officers or employees in relation to any losses you incur. If you do not agree with any provision of these Terms or any other linked policy, you may not use the Platform.
The meanings of the following terms used in these Terms shall be as defined below.
“Account” means an account held by a Registered User on the Platform.
“Coins” means the virtual currency that Users may use on the Platform.
“Collective Action” means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding, whether by arbitration or in court.
“Content” means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Platform.
“Platform” means any URL or mobile application belonging to, or licensed to, Japan Trading Card Center Co., Ltd.., and all subdomains, subpages and successor sites thereof, as well as all features, tools and services available thereon.
“Products” means cards that may be obtained through games on the Platform.
“Registered User” means a User who has successfully registered an Account, whether or not that account is considered active.
“Terms of Use,” “Terms,” or “Agreement” means this agreement concerning your use of “JTCC”, as amended from time to time.
“User” means any person who participates on the Platform, whether they have registered an account or not.
No Warranties. The Platform is provided on an “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Platform.
Changes to Content. We reserve the right to suspend, modify, remove or add content to the Platform at our sole discretion with immediate effect and without notice to you. We will not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Platform (including any game thereon) and you will have no claims against Japan Trading Card Center Co., Ltd.. in such regard.
Service Suspension. We may temporarily suspend the whole or any part of the Platform for any reason at our sole discretion. We may, but will not be obliged to, give you notice of such suspension. We will restore the Platform, as soon as is practicable in our sole discretion, after such temporary suspension.
Malfunctions.
We are not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the Platform, nor attempts by you to participate by methods, means, or ways not intended by us.
We do not accept liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with any Platform or its content including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of a Platform or its content or any errors or omissions in content.
We reserve the right to remove any content from the Platform at any time. Any content that indicates incorrect behavior affecting game data or Coin balances that may be due to misconfiguration or a bug will be cancelled and removed from the Platform. User balances and account details may be altered in such cases in order to correct any mistake.
Viruses. Although we take all reasonable measures to ensure that the Platform is free from viruses, we cannot and do not guarantee that the Platform is free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
By creating an Account, or otherwise engagement with the Platform, you hereby declare and warrant the following:
You have read and agree to be bound to and abide by these Terms of Use;
You participate on the Platform on your own behalf and not on the behalf of any other person;
All information that you provide to us during the term of validity of these Terms is true, complete and correct, and you will immediately notify us of any change to such information (the Company shall bear no responsibility for any damage suffered by a user because information he or she provided was inaccurate or false);
Money that you use to purchase Coins is not tainted with any illegality and, in particular, does not originate from any illegal activity or source;
You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation on the Platform and you will not use any software-assisted methods or techniques (including but not limited to bots designed to play automatically) or hardware devices for your participation. We reserve the right to invalidate any participation in the event of such behavior;
In relation to the purchase of Coins, you must only use a valid payment medium which lawfully belongs to you.
To access and use the Platform, you must,
Be over 18 years of age or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence;
Have the legal capacity to enter into a binding agreement;
Not be a resident of, or located in, any jurisdiction where the use of the Platform or the purchase of digital assets is prohibited by applicable law;
Not be subject to any economic sanctions administered or enforced by the United States, the European Union, the United Kingdom, or any other applicable jurisdiction;
Not have been previously suspended or removed from the Platform by the Company.
The Company may decide to refuse, suspend, or close an Account and shall have no obligation to disclose the reason. For instance, the Company may refuse to allow a User to register an Account if it determines that the User has previously registered an account and engaged in conduct the Company deems inappropriate.
The Company reserves the right to request identity verification (“KYC”) at any time through our identity verification provider or other means we deem appropriate. Failure to complete requested verification may result in suspension or termination of your Account and restriction of access to certain features on the Platform.
To access certain features on the Platform, you must register an Account. You may register using any of the following methods: (a) your LINE account; (b) your Apple ID; (c) your Google account; or (d) your email address. If you register using a LINE, Apple, or Google account, you authorize that provider to share with us the information needed to create and maintain your Account, and your use of that account remains subject to the provider’s own terms and policies, for which the Company is not responsible. A mobile phone number is not required to register. However, you must provide a mobile phone number and complete verification by SMS before you use a coupon to purchase Coins, enter a coupon code, or request delivery of a Product.
Account registration must be completed personally by the User, who must enter accurate information.
When you register and Account, you represent that you have provided accurate information and that you will not use a false name or age or an unauthorized payment method.
You are solely responsible for:
Maintaining the security and confidentiality of your Account credentials, including any private keys associated with your wallet;
All activities that occur under your Account, whether or not authorized by you; and
Promptly notify us of any unauthorized access to or use of your Account (We will not be liable for any loss or damage arising from your failure to safeguard your account credentials or wallet access.).
You agree not to create more than one Account, share your account with any third party, or transfer your Account to any other person without our prior written consent. You further agree not to create and close accounts repeatedly. If the Company discovers that a Registered User possesses multiple accounts, the Company shall delete the accounts held by that Registered User without prior notice. In such a case, all Coins credited to the deleted accounts shall expire. DO NOT CREATE A NEW ACCOUNT IF YOU WISH TO CHANGE YOUR EMAIL ADDRESS, RESIDENTIAL ADDRESS, OR NAME.
If you wish to close your Account you may do so at any time by completing the cancellation procedure available on the Platform. Closing your Account will forfeit all continued access to and right to use, enjoy, or benefit from all Coins held in or associated with your Account.
You may be able to re-open your Account by sending a request to the Customer Support team. All requests for the re-opening of an account will be evaluated by our Customer Support and Compliance teams, who abide by strict customer protection guidelines. We reserve the right to refuse any request to re-open an Account that was previously closed.
If the Platform is accessed using your Account credentials, the Company shall deem you to have accessed the Account. You shall be responsible for activity arising from access to your Account under your Account credentials.
You may not permit third parties to use your account credentials, nor may you lend or transfer your Account.
If the Company or a third party suffers damage as a result of unauthorized use of your Account credentials, you shall indemnify the Company or the third party for such damage.
Prohibited Uses. User agrees that it will not:
Use the Platform in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party’s use and enjoyment of it;
Attempt to gain unauthorized access to any Account, computer systems or networks associated with Company or the Platform;
Obtain or attempt to obtain any materials or information through the Platform by any means not intentionally made available or provided by the Company;
Use any robot, spider, or other automatic device, process or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform;
Introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack;
Impersonate or attempt to impersonate Company, a Company employee, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing);
License, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Platform, whether in whole or in part, or any content displayed on the Platform;
Modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Platform;
Use the Platform to violate, or to enable any other person to violate, any law or regulation, infringe on the rights of any third party, offer any asset as part of a fake or fraudulent transaction; or
Access the Platform in order to build a similar or competitive website, product, or service.
Restrictions. Except as expressly stated herein, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Platform shall be subject to this Agreement. All copyright and other proprietary notices on the Platform (or on any content displayed on the Platform) must be retained on all copies thereof. You will not use the Platform for any illegal purpose.
Restricted Jurisdictions. While the Company does not intend for its services to constitute gambling and does not market them as such, regulatory definitions vary by jurisdiction and continue to evolve. We make no guarantee regarding the classification of our services in any jurisdiction, and you should not rely on our characterization when determining the legality of your use of the Platform.
You are solely responsible for determining whether your use of any feature of the Platform complies with all laws and regulations applicable in your jurisdiction. If you are unsure about the legality of using any feature in your jurisdiction, we strongly recommend consulting a qualified legal professional before proceeding.
We reserve the right to implement, expand, or modify geographic restrictions at any time as regulatory landscapes evolve, including restricting access to specific features in certain jurisdictions, implementing IP-based geolocation or account-level restrictions, or blocking access to the Platform entirely in jurisdictions where compliance is not feasible.
By using the Platform, you represent and warrant that your use of the Platform and its features is lawful in your jurisdiction. You assume all risk and liability arising from your use of the Platform in any jurisdiction.
Indemnity. You hereby agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other), including attorney’s fees arising from any participation by you, including without limitation:
Accessing or using the Platform;
Re-use of any content at, or obtained from, the Platform or any other source whatsoever; and
Facilitating or making payment into your Account.
Limitation of Liability.
To the maximum extent permitted by applicable law, under no circumstances whatever will we or our affiliates, subsidiaries, partners, officers, directors, employees, shareholders, agents, licensors, subcontractors and suppliers, be responsible or liable to you or to any other entity, even if advised of the possibility of such damages, under any legal theory, whether contract, tort or otherwise, for any indirect, incidental, consequential, special, exemplary, or punitive damages, including any lost profits and lost business opportunities, business interruption, lost revenue, income, goodwill, use of data or other intangible losses, in each case that result from or relate in any manner to your participation or any other act or omission by us.
To the fullest extent permitted by applicable law, under no circumstances will we, our affiliates, subsidiaries, partners, officers, directors, employees, shareholders, agents, licensors, subcontractors or suppliers, be liable to you for more than the amount you have paid us in the thirty (30) days immediately preceding the date on which you first assert any such claim. You acknowledge and agree that if you have not paid us any amounts in the thirty (30) days immediately preceding the date on which you first assert any such claim, your sole and exclusive remedy for any dispute with us is to stop using the platform and to close your Account.
You recognize and agree that the indemnities and limitations of liability in this Article 9, are material and bargained-for bases of these terms and that they have been taken into account and reflected in the decision by you to enter into these Terms. Depending on where you reside and use the Platform, some of the limitations contained in Article 9 may not be permissible. In such a case, they will not apply to you, solely to the extent so prohibited.
Negligence and Willful Misconduct. Nothing in these Terms will operate so as to exclude any liability of the Company for death or personal physical injury that is directly and proximately caused by the Company’s gross negligence or willful misconduct.
Users agree that the Company shall handle their personal information in accordance with the separately established Privacy Policy.
Intellectual Property.
The computer software, the computer graphics, the Platform, and the user interface that we make available to you is owned by, or licensed to, the Company or to third parties that have granted the Company permission to use such rights and protected by intellectual property laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms, and conditions we have established (including these Terms) and in accordance with all applicable laws, rules and regulations.
You acknowledge that the Company is the proprietor or authorized licensee of all intellectual property in relation to any Content.
Your use of the Platform does not provide you with any intellectual property rights in the Content or Platform.
You grant us and represent and warrant that you have the right to grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use in whatever way we see fit, any information, images, videos, comments, messages, music or profiles you publish or upload to any website or social media page controlled and operated by the Company
You must not reproduce or modify the Content in any way, including by removing any copyright or trademark notice.
All trademarks and logos displayed on the Platform are the property of their respective owners and are protected by applicable trademark and copyright laws.
License.
Subject to your agreement and continuing compliance with these Terms, the Company grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Platform, including Coins, through a supported Web browser or mobile device, solely for your personal, private entertainment and no other reason.
These Terms do not grant you any right, title or interest in the Platform or Content.
You acknowledge and agree that your license to use the Platform is limited by these Terms and if you do not agree to, or act in contravention of, these Terms, your license to use the Platform may be immediately terminated.
Where the Platform is deemed to be illegal under the laws of the jurisdiction in which you reside or are situated, you will not be granted any license to and must refrain from accessing the Platform.
Users may purchase Coins that may be used only on the Platform. The Company may establish conditions for purchasing Coins, including purchase units, payment methods, usage periods, and other purchase conditions, and such conditions and payable amounts shall be displayed on the Platform.
Coins shall remain valid for six months from the date on which they are purchased or granted, unless your Account is closed, at which point the Coins shall expire automatically. If Coins are granted in exchange for rights to a Product, those Coins shall be valid for as long as the underlying Coins that were used to purchase the Product.
The payment method you use to purchase Coins must be legally and beneficially owned by you and in your name. If it comes to our attention that the name you registered on your Account and the name linked to your payment method differ, your Account will be immediately suspended. Should your Account be suspended, we recommend that you contact Customer Support for details regarding our verification process.
We reserve the right to request documents and information to verify the legal and beneficial ownership of the payment method you use to make Coin purchases.
You agree that we and our payment processors may store your payment information (e.g. card number or token) to process your future purchases. By accepting these Terms, you authorize the Company and our payment processors to store your payment credentials in compliance with applicable payment processing regulations.
Users shall pay fees for paid services, including any other obligations arising through paid services, in accordance with the payment methods and conditions separately established by the Company and disclosed to you at the time of purchase. Except where the Company bears legal responsibility, such as where the Company is at fault, the Company shall not refund any fees paid by a User.
At their option, Users may have their earned or purchased Products delivered to their designated mailing address.
Users may store earned or purchased Products in their Account. If they wish to have a Product delivered, they must request delivery following instructions on the Platform. Each request must be made by the shipping deadline specified for that Product.
If a User fails to complete the delivery request described in the preceding paragraph by the shipping deadline, the User understands and agrees that the winning Product can no longer be delivered, and that the Product will automatically be exchanged for Coins by the Company. Note that there may be a delay of several hours before the Coin exchange is reflected on the account.
For delivery-only Products that cannot be exchanged for Coins, if the User fails to complete the delivery process described in Item 2, even after the shipping deadline has passed, the User shall lose the right to have the Product delivered, and the Company shall bear no responsibility to compensate the User for any resulting loss.
If delivery of a Product is impossible due to circumstances attributable to the Company, the Company shall be released from liability for damages by granting the User the number of Coins that the User used to obtain the Product. The Company shall have no obligation to obtain an identical Product for the User.
Products are shipped from Japan to the User’s designated address in the United States. The Company shall bear all costs of shipping Products from Japan to the User’s address, including all customs duties, taxes, tariffs, and customs clearance and brokerage fees imposed on the import of the Products (“Import Charges”), so that no Import Charges are required to be paid by the User. If a carrier or customs authority nevertheless invoices or collects Import Charges from the User, the Company shall reimburse the User upon request and proof of payment.
When shipping Products, the Company shall package them appropriately to prevent damage or other issues.
The Company shall begin the shipping process once it determines that the shipping request was made by the User personally.
If the Company determines that there has been fraud or other improper conduct, the Company may contact the User.
Except as provided in Article 9, and except where the loss or damage is attributable to the Company (including inadequate packaging under Item 7), the Company shall bear no responsibility whatsoever, even if damage or other problems occur while Products are being shipped.
If, prior to delivery of a Product, the Company discovers these Terms have been violated, or discovers other misconduct by a User, the Company may suspend delivery. The Company shall bear no responsibility to compensate for any resulting loss.
The Company may independently decide the method for shipping Products, including requiring signature at delivery. If, after the Company has shipped a Product to a User, the Product is returned due to refusal of delivery, an unknown address, or similar circumstances, and the User does not complete a reshipment request, the User shall lose all rights relating to that Product. The Company shall have no obligation to return Coins, provide any other compensation, or pay damages.
The Company shall not respond to any inquiries from Users regarding delivery dates or similar matters.
The Company shall ship each Product within [thirty (30)] days after the User’s delivery request is accepted under Item 8 (the “Shipping Period”). If the Company expects that it will be unable to ship a Product within the Shipping Period, including because of the volume of shipments or customs clearance delays, the Company shall notify the User by email of the delay and the revised estimated shipping date. In that case, the User may cancel the delivery request and receive a refund of the Coins or other amounts paid for that Product.
On JTCC, Product names are associated with Product images. If a Product image does not match the Product name, the Product associated with the Product name shall take precedence over the Product image.
To use a coupon to purchase Coins, to enter a coupon code, or to request delivery of a Product, the user must enter their billing and shipping address (where applicable), complete SMS verification, and provide their date of birth and legal name. By tapping “Send verification code,” you agree to receive one-time verification codes by SMS from JTCC. Message frequency may vary. Message and data rates may apply. Reply HELP for help, STOP to opt out. For full SMS Terms, including marketing messages, see Article 14 (SMS Terms).
If an error on the Platform results in a faulty transaction, the Company may terminate or cancel the transaction and take necessary measures, including suspending delivery and demanding the return of the Product.
The Company does not guarantee the authenticity of any third-party appraisals concerning Products and shall bear no responsibility in the event of a dispute regarding any such appraisal.
Japan Trading Card Center Co., Ltd. (JTCC, we, us, or our) operates the SMS messaging programs described below.
JTCC Verification Alerts
By requesting an SMS verification code, including by tapping Send verification code, you agree to receive transactional SMS messages from JTCC for account verification and other verification-related purposes associated with your use of the Platform. Message frequency may vary. Message and data rates may apply. For help, reply HELP or contact us at support@jtc.center. To opt out of future verification messages, reply STOP where available or contact us at support@jtc.center. Opting out of verification messages may prevent you from using certain features that require SMS verification.
JTCC Marketing Alerts
If you separately opt in to receive marketing SMS messages from JTCC, you agree to receive recurring marketing and promotional text messages from JTCC regarding products, offers, campaigns, promotions, and related updates. Message frequency may vary. Message and data rates may apply. Marketing SMS consent is not a condition of purchasing any product or using the Platform. You may opt out at any time by replying STOP to a marketing message. After you send STOP, you will receive a final SMS message confirming that you have been unsubscribed, and you will no longer receive marketing SMS messages from JTCC unless you subsequently opt in again.
For customer care, reply HELP to a marketing message or contact us at support@jtc.center.
Carriers are not liable for delayed or undelivered messages.
For information about how JTCC collects, uses, retains, and discloses personal information, please review our Privacy Policy
Users may purchase Coins using the payment methods, including by credit card, offered on the Platform. Any credit card used for payment must be in the User’s own name and must be valid at the time of payment.
When using a credit card for payment, the User shall ensure the accuracy of all details, including legal name, card type, card number, and expiration date (“Credit Card Information”).
The Company shall bear no responsibility if a User suffers a loss due to incorrect Credit Card Information or similar issues. If the Company suffers a loss due to false or fraudulent conduct by a User relating to the use of a credit card, the User shall compensate the Company for all damages suffered by the Company.
When processing a credit card payment, the Company shall seek authorization from the applicable credit card company. If the transaction is not authorized, the Company may decline to process the payment. In such a case, the Company shall bear no responsibility for any loss suffered by the User.
Even after a User’s credit card payment has been completed, if the credit card company notifies the Company that the credit card has been rejected or suspended, or if false or fraudulent conduct by the User is discovered, the Company may suspend all payments by that User.
Users may purchase Coins for use on the Platform through other payment methods offered by the Company. However, the Coins must be purchased using the same Account as used for activity on the Platform. Users acknowledge that if Coins are purchased using another account, the Coins will not be reflected in the User’s Account and cannot be used. In such a case, the Company shall provide no refunds and shall bear no responsibility.
If a dispute arises between a User and a billing company or payment-processing company used by the Company regarding charges on the Platform or any other monetary obligation, the dispute shall be resolved between the User and the relevant company. The Company shall not become involved in the dispute and shall bear no responsibility whatsoever for it.
The Company will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control.
You agree not to engage in any of the following prohibited activities in connection with your use of the Platform:
Violating any applicable law, regulation, or ordinance, including but not limited to anti-money laundering laws, sanctions regulations, and securities laws;
Fraud, misrepresentation, or deception in any transaction or communication;
Market manipulation, including wash trading, artificial inflation of prices, shill bidding, or coordinated trading intended to deceive other users;
Using the Platform to launder money or finance terrorism or other illegal activities;
Creating multiple accounts, whether directly or through third parties, to circumvent Platform rules or restrictions;
Engaging in any form of tax avoidance or evasion on our marketplace (This includes, but is not limited to, creating multiple accounts to artificially lower the taxable value of goods by transferring them between accounts at unreasonably low prices before requesting shipment. Any attempt to manipulate transactions for the purpose of reducing tax obligations will be considered a violation of our Terms and may result in account suspension, termination, and potential legal action. We reserve the right to investigate and report any suspicious activity to the appropriate tax authorities.);
Attempting to exploit, hack, or interfere with the Platform, its infrastructure, or its security systems;
Interfering with other users' ability to use and enjoy the Platform;
Using the Platform to transmit any malware, viruses, or other harmful code;
Collecting, harvesting, or storing personal information of other users without their explicit consent;
Circumventing or attempting to circumvent the provable fairness system or any other security or integrity mechanism;
Using bots, scripts, or automated tools to interact with the Platform without the Company’s prior written consent;
Harassing, threatening, or abusing other users via in-app messaging or any other communication channel;
Using a virtual private network (VPN), proxy, Tor, or any other tool or technique to mask your geographic location, circumvent geographic access restrictions, or access features of the Platform that are not available in your jurisdiction;
Accessing the Platform from a restricted jurisdiction through any means designed to evade detection, including but not limited to IP address spoofing, location manipulation, or the use of intermediary servers;
Engaging in any activity that the Company determines, in its sole discretion, to be harmful to the Platform, its users, or its reputation.
The Company reserves the right to investigate and take appropriate action against any user who, in the Company’s sole discretion, violates these Terms, including but not limited to suspending or terminating the offending user's account, restricting access, removing content, and reporting the violation to law enforcement authorities.
Sanctions Compliance: You represent and warrant that you are not on any trade or economic sanctions lists, including but not limited to: the UN Security Council Sanctions list; OFAC’s Specially Designated Nationals and Blocked Persons List (Office of Foreign Assets Control of the U.S. Treasury Department); the U.S. Commerce Department’s Denied Persons List; HM Treasury’s Consolidated List of Financial Sanctions Targets (UK); and the EU Consolidated List of persons, groups, and entities subject to EU financial sanctions. We reserve the right to immediately screen, block, and freeze the accounts and assets of any user found to be in violation of applicable sanctions laws.
The Company reserves the right to modify these Terms at any time. We shall publicize any amendment, and the effective date of the amendment, by posting the revised Terms on the Company’s website. Continued use of the Platform after changes constitutes acceptance of the modified Terms. Material changes will be communicated through the Platform, or via email.
The User shall remain responsible for any obligations preceding any Account closure.
PLEASE READ THIS ARTICLE 21 CAREFULLY AS IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS ON AN INDIVIDUAL BASIS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM JAPAN TRADING CARD CENTER CO., LTD.. THIS ARTICLE 21 WILL BE CONSTRUED UNDER AND BE SUBJECT TO THE FEDERAL ARBITRATION ACT, NOTWITHSTANDING ANY OTHER CHOICE OF LAW SET OUT IN THESE TERMS AND CONDITIONS.
Overview of Dispute Resolution Process
In the event a dispute arises between us, we are committed to addressing your concerns and participating in a fair dispute resolution process. You and the Company each retain the right to seek resolution of the dispute in small claims court as an alternative to arbitration, provided that the dispute is within the scope of the court’s jurisdiction and provided that such action remains in such court and advances only on an individual (non-class, non-representative) basis.
Arbitration procedures are generally more efficient, but also simpler and less formal than a lawsuit in court. Arbitration uses a neutral and impartial arbitrator instead of a judge or jury. The arbitrator’s decisions are as enforceable as any court order and are subject to very limited review by a court. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. The arbitrator’s decision will be final and binding. Other rights you or we would have in court may also not be available in arbitration.
Complaint Resolution
We want to address any concerns you may have without needing a formal legal case.
Before initiating arbitration against Japan Trading Card Center Co., Ltd.., you agree to try to resolve any complaint following the process below.
If you would like to contact our Customer Support department or have a complaint regarding our Platform (including any game), you may contact us via email at support@jtc.center.
To protect your privacy, all email communication between you and the Company should be carried out using the email address that you have registered against your Customer Account held with the Company. Failure to do so may result in our response being delayed.
The following information must be included in any written communication with the Company (including a complaint):
Your Account name;
Your first and last name, as registered on your Account;
A detailed explanation of the complaint/claim; and
Any specific dates and times associated with the complaint/claim (if applicable).
Failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. The Customer Support department will investigate official complaints immediately. The Customer Support department will endeavor to respond to official complaints within 5 calendar days of lodgment.
In some circumstances, the Customer Support department will require up to 10 days to respond to a complaint. In this case, the User will be informed of the delay within 3 days of lodging the complaint.
If your Dispute is not resolved within thirty (30) days of your first email to customer service, you may initiate dispute resolution as set out in this Article 21.
The Company agrees that it will make all reasonable efforts to contact you and resolve any claim it may possess informally prior to taking any formal action.
Arbitration
We Both agree to Binding Arbitration. By agreeing to these Terms of Use, you and Japan Trading Card Center Co., Ltd.. each agree that all past, present and future disputes, claims or causes of action between you and Japan Trading Card Center Co., Ltd.. or any of its affiliates, subsidiaries, ultimate parent and parent companies, partners, officers, directors, employees, contractors, shareholders, agents, licensors, subcontractors or suppliers, which arise out of, or are related to, these Terms of Use, the formation of these Terms of Use, the validity or scope of these Terms of Use, including this Article 21, your participation or other access to or use of the Platform, or any other dispute concerning the breach, enforcement, construction, validity, interpretation, enforceability, or arbitrability of these Terms of Use or this Agreement, and whether arising prior to or after your agreement to this Article 21 (Dispute Resolution and Agreement to Arbitrate) (collectively, “Disputes”), shall be resolved exclusively and finally by binding arbitration governed by the procedure set out below. For the avoidance of doubt, we agree and delegate to the arbitrator the exclusive authority to determine his or her own jurisdiction over the Dispute, including any objections to the scope, validity, enforceability, or severability of this Agreement or its provisions, including without limitation any decision regarding whether the Dispute can or should be arbitrated in the first place.
Opting Out of the Agreement to Arbitrate
Opt-out of Agreement to Arbitrate. YOU HAVE THE RIGHT TO OPT-OUT OF THE BINDING ARBITRATION PROVISIONS SET FORTH ABOVE WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT.
To exercise your right to opt out, you must contact support@jtc.center with the subject line ARBITRATION OPT OUT within 30 days of first accepting these Terms of Use. Your email must include your first and last name and a statement that you decline this arbitration clause. By opting out of this clause, you will not be precluded from using the Platform, but neither you nor Japan Trading Card Center Co., Ltd.. will be able to invoke the mutual agreement to individually arbitrate to resolve Disputes. Whether to agree to arbitration is an important decision. It is your decision to make, and you are not required to rely solely on the information provided in these Terms of Use. You should take reasonable steps to conduct further research and, if you wish, to consult with the counsel of your choice.
NOTICE OF DECISION TO OPT OUT OF THIS ARBITRATION AGREEMENT SENT AFTER THE THIRTY-DAY PERIOD SHALL NOT BE EFFECTIVE AND USERS MUST PURSUE THEIR DISPUTE THROUGH BINDING ARBITRATION OR SMALL CLAIMS COURT.
Arbitration Procedures and Fees
You and Japan Trading Card Center Co., Ltd.. agree that:
(a) This Arbitration Agreement evidences a transaction in interstate commerce, and the Federal Arbitration Act governs all substantive and procedural interpretation and enforcement of this Arbitration Agreement. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes, or successor rules, which are in effect at the time arbitration is sought (the AAA Rules). Application of the AAA Mass Arbitration Supplementary Rules is expressly excluded. The AAA Consumer Arbitration Rules are hereby incorporated into this Agreement and Terms and Conditions. Those rules are available at www.adr.org. You may also access the Rules by calling (800) 788-7879. PLEASE REVIEW THESE RULES CAREFULLY AS THEY GOVERN THE PROCEDURES AND COSTS ASSOCIATED WITH THE ARBITRATION OF DISPUTES BETWEEN YOU AND THE COMPANY.
(b) Arbitration will proceed on an individual basis.
(c) Arbitration will be handled by a sole arbitrator in accordance with the AAA Rules.
(d) The AAA rules will govern payment of all arbitration fees.
(e) The AAA shall retain discretion as to the interpretation and application of the AAA Rules.
(f) Except as otherwise may be required by the AAA Rules, the arbitration will be held (1) in Los Angeles, California, USA; (2) in any other location mutually agreed upon by the parties; or (3) at your election, conducted via telephone or other remote electronic means.
(g) All parties participating in the arbitration process have the right, at their own expense, to be represented by a spokesperson of their own choosing.
(h) The arbitrator’s decision shall be final and binding. Any award of the arbitrator may be entered as a judgment in any Court having jurisdiction.
Arbitration to Proceed Individually
You and Japan Trading Card Center Co., Ltd.. agree that the arbitration of a Dispute will proceed on an individual basis and neither You nor Japan Trading Card Center Co., Ltd.. may bring a claim as a Collective Action.
Without limiting the generality the above, and as an example only, a claim to resolve a Dispute against Japan Trading Card Center Co., Ltd.. will be deemed a Collective Arbitration if two or more similar claims for arbitration are filed concurrently by or on behalf of one or more person. For the purposes of this clause, the term 'concurrently' means that both arbitrations are pending (filed but not resolved) at the same time.
Waiver of Class Action and Collective Arbitration
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHETHER THE DISPUTE IS HEARD IN ARBITRATION OR IN COURT (i.e., IN THE EVENT YOU HAVE OPTED OUT OF ARBITRATION), NEITHER YOU NOR JAPAN TRADING CARD CENTER CO., LTD.., WILL BE ENTITLED TO CONSOLIDATE, JOIN OR COORDINATE DISPUTES WITH OR INVOLVING OTHER INDIVIDUALS OR ENTITIES, OR PARTICIPATE IN ANY COLLECTIVE ARBITRATION (AS DEFINED ABOVE), MASS ARBITRATION, OR ARBITRATE OR LITIGATE ANY DISPUTE IN A REPRESENTATIVE CAPACITY, INCLUDING AS A REPRESENTATIVE MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY, OR OTHERWISE SEEK TO RECOVER DAMAGES OR LOSSES INCURRED BY OTHERS. IN CONNECTION WITH ANY DISPUTE (AS DEFINED ABOVE), ALL SUCH RIGHTS ARE EXPRESSLY AND UNCONDITIONALLY WAIVED.
Notwithstanding anything to the contrary in these Terms of Use, in the event all or any portion of the above clause is found to be invalid or less than fully enforceable, then the entirety of this Article 21 may be deemed void and as having no effect upon either your or our election.
Confidentiality
Except as may be required by law, neither party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without prior written consent of both parties.
Intellectual Property
We acknowledge and agree that you and Japan Trading Card Center Co., Ltd.. are not required to arbitrate any claim for alleged unlawful use of copyrights, trademarks, trade names, trade dress, logos, trade secrets, or patents, and we agree that in the you and Japan Trading Card Center Co., Ltd.. will be entitled to seek any available remedy, including injunctive relief from a court of competent jurisdiction to enjoin infringement or copyrights, trademarks, trade names, trade dress, logos, trade secrets, or patents of either party, or any other violation of a party’s intellectual property rights.
Separate Agreement
We acknowledge and agree that this Article 21 is a separate agreement between the parties governed by the Federal Arbitration Act, and that any allegation or determination that the remainder of the Terms are invalid or unenforceable for any reason shall have no effect upon the validity and enforceability of this Article 21.
Third-Party Beneficiaries
We agree and intend that this Article 21 is entered into for the express benefit of your spouse, heirs, children, and next-of-kin and shall bind the same to the extent of any Dispute initiated by the same or by any other person whether on their own behalf or for the use or benefit of your spouse, heirs, children, or next-of-kin. We further agree and intend that this Article 21 is entered into for the express benefit of any successor-in-interest, assignee, affiliate, subsidiary, ultimate parent and parent companies, partners, officers, directors, employees, contractors, shareholders, agents, licensors, subcontractors or suppliers.
Survival of Obligations
Article 21 survives the termination of these Terms of Use for any reason.
These Terms are governed by the laws of Japan, without regard to its conflict-of-laws principles, except that nothing in these Terms deprives you of any mandatory consumer protection afforded by the law of the state in which you reside. User hereby irrevocably consents to the exclusive jurisdiction and venue of the Tokyo District Court, in all disputes arising out of or relating to the use of the Platform not subject to the Arbitration Agreement outlined in Article 21.
Entire Agreement
These Terms of Use constitute the entire agreement between you and us with respect to your participation and save in the case of fraud, supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to your Participation.
No Agency
Nothing in these Terms of Use will be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
Severability
If any of the Terms of Use are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will, to that extent, be severed from these Terms of Use. All remaining terms, conditions and provisions will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable will be amended in a manner consistent with the applicable law to reflect, as closely as possible, the Company’s original intent.
Assignment
The Company may assign its rights and obligations under this Agreement and/or the Company’s Privacy Policy, in whole or in part, to any person or entity at any time with or without the User’s consent. Upon such assignment, the Company may be relieved of any further obligation hereunder. Users may not assign or delegate any rights or obligations under this Agreement or the the Company’s Privacy Policy without the Company’s prior written consent, and any unauthorized assignment and delegation by Players is void and ineffective.
Third-Party Beneficiaries
We agree and intend that these Terms are entered into for the express benefit of your spouse, heirs, children, and next-of-kin and shall bind the same to the extent of any Dispute initiated by the same or by any other person whether on their own behalf or for the use or benefit of your spouse, heirs, children, or next-of-kin. We further agree and intend that these Terms are entered into for the express benefit of any successor-in-interest, assignee, affiliate, subsidiary, ultimate parent and parent companies, partners, officers, directors, employees, contractors, shareholders, agents, licensors, subcontractors or suppliers.
Business Transfers
In the event of a change of control, merger, acquisition, or sale of assets of Japan Trading Card Center Co., Ltd.., your Account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via email or via our Platform explaining your options with regard to the transfer of your Account.
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