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Japan Trading Card Center Co., Ltd. (“Company”, “we”, “our”, or “us”), which provides the online platform JTCC, respects your privacy and is committed to protecting it through compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing our services to you through our website, and any other services that link to this policy (our “Services”). This policy also describes our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
Through the Services.
In communications, including email, text, chat, and other electronic messages, between you and the Services.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our website and Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information. If you believe that we have collected data from a child under the age of 18, you can contact us at support@jtc.center.
“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, or credit card number) or any other identifier we may use to contact you online or offline.
The types and categories of personal data we collect or process include:
Account and contact information, including name, address, email address, phone number, and other contact information you provide us.
Payment information, including credit card information and information about the payment methods and services you use in connection with the Services.
Account history, including information about your account activity, transactions (including purchases and product delivery requests).
Demographic information, including your age.
Location information, including general geographic location such as country, state or province, or city.
Device information, such as your IP address, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
We also collect:
Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), Services features that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account, make a purchase, participate in promotions, or upload or post content to the Services, including reviews, requests or comments.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use.
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about your or your device. These third parties may include:
Advertisers, ad networks, and ad servers.
Analytics companies.
Your device manufacturer.
Your internet or mobile service provider.
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Business Partners and Service Providers
We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as email platform providers, content delivery services, payment processors, promotions services, analytics, and security and anti-fraud services. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with a personalized experience.
We use information that we collect about you or that you provide to us, including any personal data, to:
Provide you with the Services and any contents, features, information, or services that we make available through the Services.
To verify the identity of Users or to use authentication services for identity verification.
To send one-time verification codes by SMS to verify your account and purchases.
Fulfill and manage purchases, payments, and promotion participation.
To respond to opinions, requests, inquiries, and similar communications.
To conduct surveys, campaigns, events, and similar activities relating to the Company’s Services.
Provide you with notices about your account, including expiration and renewal notices.
Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
To investigate and respond to system failures, defects, accidents, or other incidents involving the Company’s services, networks, or other systems.
Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties' services.
To display or distribute advertisements of third parties that have commissioned the Company to advertise on their behalf.
To conduct marketing research and analysis concerning the use of the Company’s services, implemented initiatives, and similar matters.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Notify you when Services updates are available and about changes to any services we offer or provide though them.
In any other way we may describe when you provide the information.
Fulfill any other purpose for which you provide it.
For any other purpose with your consent.
Estimate our audience sizes and usage patterns.
Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
Speed up your searches.
Recognize you when you return to our Services.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile under privacy. For more information, see Your Rights and Choices About Your Information.
We use location information we collect to ensure that you are accessing the Services from a jurisdiction where our Services are permitted by law.
Please note that we transfer your data to Japan, where we are headquartered, for processing.
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal data that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our organization and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by the Company is among the assets transferred.
To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal data confidential and use it only for the purposes for which we disclose it to them. For more information, see Your Rights and Choices About Your Information.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
In any other case permitted by applicable laws and regulations.
The categories of personal data we may disclose include:
Account and contact information.
Payment information.
Account history, including information about your subscription, account, transactions, purchases.
Demographic information.
Location information.
Device information.
Content and information you elect to provide to us.
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.
Advertising, marketing, cookies, and other tracking technologies choices:
Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can choose whether or not to allow the Services to collect information through other tracking technologies when you first sign up, by adjusting your account settings and preferences, or from time to time via a pop-up window. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this policy.
Promotions by the Company. If you do not wish us to use your information to promote our own or third parties' products or services, you can opt out by emailing us at support@jtc.center. You can also opt out by logging into your account and adjusting your account settings and preferences.
Text Messages (SMS). By tapping “Send verification code,” you agree to receive one-time verification codes by SMS from JTCC. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. We use text messages for verification only. We do not share your mobile phone number with third parties for their marketing purposes. See also our Terms of Use.
Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target audience preferences, you can opt out by emailing us at support@jtc.center. You can also opt out by logging into your account and adjusting your account settings and preferences.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by emailing us at support@jtc.center. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. To learn more about opting out of receiving targeted ads from members of the Network Advertising Initiative ("NAI"), including how to add the NAI Global Privacy Control (GPC) extension to your Chrome web browser, see NAI: How to Opt Out.
Location data choices:
Location Data. You can choose whether or not to allow the Services to collect and use real-time information about your device's location through the device's privacy settings. However, if you block the use of location information, you will not be able to access Services features as location information is required to confirm that you are accessing the Services from a jurisdiction where the Services are permitted by law.
California’s Shine the Light Law:
If you are a California resident, California Civil Code Section 1798.83 permits you to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personal data for direct marketing purposes. We are only required to respond to a customer request once during any calendar year. To make such a request you should send (i) an email to support@jtc.center with the subject heading “California Privacy Rights,” or (ii) a letter to the Company at support@jtc.center. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response. We reserve the right not to respond to requests submitted to addresses other than the addresses specified in this paragraph.
Privacy Rights:
You have the following rights regarding our use of your personal data:
Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes. NOTE however, that we do NOT use your personal data for targeted advertising purposes.
Important: Some of these rights are subject to exceptions under applicable law, and we may not be able to fulfill a request where an exception applies. If we decline a request, we will explain our decision.
To exercise any of these rights, please email us at support@jtc.center. Please note that only you, or someone legally authorized to act on your behalf, may make a request to know, delete, or correct related to your personal data. We may request specific information from you or your authorized representative to confirm your or their identity before we can process your right to know, delete, or correct your personal data. We cannot respond to your request to know, delete, or correct if we cannot verify your identity or authority to make the request and confirm the personal data relating to you. We will only use personal data provided in the request to verify the requestor's identity or authority to make the request.
Note that we consider requests made through your password-protected account with our company sufficiently verified when the request relates to personal data associated with that specific account.
To appeal a decision regarding a consumer rights request please emails us at support@jtc.center and include in the subject heading, “Appeal of Consumer Rights Decision.”
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at: support@jtc.center
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